Lumina AI Support Center

AI-powered beauty enhancement and photo transformation. Enhance your photos with stunning AI effects.

Frequently Asked Questions

How does Lumina AI work?

Upload a selfie or photo, choose a beauty preset or AI transformation, and let our advanced AI enhance your image. Lumina AI uses state-of-the-art models to deliver natural, high-quality beauty enhancements typically within 1-3 minutes.

What beauty enhancements are available?

Lumina AI offers a wide range of beauty presets organized by category:

  • Face Presets - Enhance lips, eyes, skin texture, jawline, and more
  • Body Presets - Full-body refinements and adjustments
  • Beauty Studio - Free-form custom beauty prompts with intensity slider

Each preset has an adjustable intensity slider (1-3) so you can control how subtle or dramatic the enhancement is.

What AI transformations can I create?

Beyond beauty enhancement, Lumina AI offers creative AI transformations:

  • Haircut Studio - Try 10 different hairstyles in 10 colors on your photo
  • Travel Dreams - Place yourself at 16 iconic world locations
  • Professional Headshots - Generate polished business portraits
  • Emoji Maker - Turn your face into custom emojis

All transformations preserve your likeness while applying the creative effect.

What are credits and how do they work?

Credits are used to generate AI enhancements and transformations. Each feature consumes a different amount of credits based on the AI model used. Your credit balance is tracked automatically and never expires. Credits are included with your subscription plan.

What subscription plans are available?

Lumina AI offers two subscription options:

  • Weekly Plan - $5.99 per week with full access to all features
  • Yearly Plan - $39.99 per year with a 3-day free trial

Both plans include unlimited access to all beauty presets, AI transformations, and credit allowances.

How do I use the before/after comparison?

After an enhancement is generated, use the built-in before/after slider to compare your original photo with the AI-enhanced version. Simply drag the slider left or right to see the transformation in detail.

Can I save my enhanced photos?

Yes! All generated images are saved to your in-app gallery. From there you can save them directly to your device's photo library. Your gallery syncs across sessions so your creations are always accessible.

What happens if generation fails?

If an enhancement fails due to a technical issue, your credits will be automatically preserved. You can retry the generation at any time. Check your credit balance in the app to confirm.

How do I manage my subscription?

Subscriptions are managed through your Apple ID Settings. Navigate to Settings → [Your Name] → Subscriptions to view, modify, or cancel your Lumina AI subscription. Changes take effect at the end of the current billing period.

What languages does the app support?

Lumina AI is available in 9 languages:

  • English, Spanish, Portuguese, French, Hindi, Arabic, Japanese, Korean, and Russian

What content guidelines apply?

Lumina AI processes photos through AI models that enforce content policies. The app is intended for beauty enhancement and creative transformation of your own photos.

  • Only use photos you have the right to edit
  • Do not upload explicit or inappropriate content
  • Generated content should be used responsibly

Key Features

AI Beauty Enhancement

Apply 101+ beauty effects across face and body presets. Adjust intensity with a simple slider for natural or dramatic results.

AI Haircut Studio

Try 10 hairstyles in 10 colors instantly. See how any look works on you before visiting the salon.

Travel Dreams

Transport yourself to 16 iconic world destinations. Create stunning travel photos without leaving home.

Professional Headshots

Generate polished, business-ready portraits from any selfie. Perfect for LinkedIn, resumes, and professional profiles.

Beauty Studio

Write your own custom beauty prompt and let AI bring it to life. Full creative control over your enhancements.

Safe & Private

Your photos are processed securely and never shared. No account required — your data stays on your device.

Need More Help?

If you have any questions or need assistance, we're here to help!

[email protected]