Cortx AI Support Center

Record audio directly in the app, upload an audio file, paste text, or provide a web link. Cortx AI uses OpenAI Whisper for accurate speech-to-text transcription, then generates an intelligent AI summary using GPT-4. Your notes are organized in a searchable library.

Cortx AI is designed for any audio recording scenario:

• Meetings — Capture every detail without manual note-taking
• Lectures — Record classes and get study-ready summaries
• Interviews — Transcribe conversations with speaker identification
• Personal memos — Quick voice notes, ideas, and reminders
• Voice memos — Hands-free note capture on the go

Cortx AI supports multiple ways to create notes:

• Live Recording — Record audio directly with one tap
• Audio Upload — Import audio files from your device (up to 10MB)
• Text Input — Paste or type text for AI summarization
• Web Links — Provide a URL and let AI extract and process the content

Cortx AI can distinguish between multiple speakers in a recording. During transcription, the AI identifies different voices and labels them, so you can see who said what — perfect for meetings and interviews.

Tokens are used to process audio and generate AI transcriptions and summaries. Each recording consumes tokens based on its length and the AI features used. Your token balance is tracked automatically and never expires. You can purchase token packs or subscribe for ongoing access.

Cortx AI offers flexible pricing:

• Token Packs — Pay-as-you-go: 25 tokens ($4.99), 50 tokens ($8.99), 100 tokens ($14.99), 250 tokens ($29.99)
• Basic Weekly — $3.99/week with 30 tokens per week
• Pro Monthly — $9.99/month with unlimited transcriptions
• Premium Monthly — $19.99/month with everything including speaker ID
• Pro Annual — $59.99/year (best value)

After transcription, Cortx AI generates summaries in your preferred format — bullet points for quick scanning, structured sections for organized review, or full paragraphs for detailed reading. You can switch between formats at any time.

Yes. You can edit note titles, review and modify transcripts, and manage your notes library. Notes can be searched, organized, and deleted at any time.

Subscriptions are managed through your Apple ID Settings. Navigate to Settings → [Your Name] → Subscriptions to view, modify, or cancel your Cortx AI subscription. Changes take effect at the end of the current billing period.

The Cortx AI interface is available in 14 languages:

• English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, Simplified Chinese, Traditional Chinese, Arabic, Swedish, Canadian English, and Canadian French

Audio transcription supports automatic language detection across many additional languages via the Whisper AI model.

Yes. Audio recordings are processed securely and are not permanently stored on our servers. All API calls use HMAC-SHA256 signature verification and encrypted connections. No account is required — the app uses an anonymous device identifier. See our Privacy Policy for full details.